Reference

Understand Your Rights Before You Play

Access to 95ko and its services depends entirely on your local law and whether your region qualifies as an eligible territory — we are clear about this upfront.

Eligibility by local lawAccount terms apply on registrationBangladesh access subject to regional rulesbKash, Nagad, Rocket covered under wallet termsContact support to clarify your status

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REACH US DIRECTLY

Contact Us About Legal or Policy Questions

If you have a question about how these terms apply to your account, your wallet, or your eligibility, reach out before acting. Our support team handles legal and policy queries alongside standard account help — you do not need a separate channel. We respond in order of contact; policy queries are not deprioritised.

Live Chat Open the chat window inside your account dashboard. This is the quickest route for questions about account eligibility, wallet terms or a disputed transaction.

Email Support Send a detailed message to our support address for written policy queries. Include your registered bKash, Nagad or Rocket number so we can locate your account quickly.

Account Help Centre The help section inside your account covers common legal questions — wallet verification steps, account suspension reasons, and how to request a data access query.

What Our Legal Terms Actually Cover

95ko Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Our terms are written to be read, not buried. When you open an account on 95ko, you enter a formal relationship governed by these conditions — not a casual browsing arrangement. Eligibility is the first gate: if your local law prohibits access to online casino services,

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you must not proceed. We do not override local legal restrictions, and we do not accept accounts from regions where access is unlawful. Within eligible regions, the terms cover how your account wallet functions, how deposits and withdrawals via bKash, Nagad, and Rocket are processed, and
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what happens if a transaction is disputed or flagged. Wallet verification is required before any withdrawal is processed — this means your bKash or Nagad number must match the registered account details. Rocket transfers follow the same rule. We reserve the right to suspend or close
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any account found to be in breach of these terms, including accounts that provide false eligibility information at registration. Changes to these terms are communicated through your account dashboard. Continued use after a notified change constitutes acceptance. If any part of these terms is unclear, reach
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our support team before taking an action you cannot reverse.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Data, Security and Account Accountability

We hold account data for as long as your account remains active and for a defined period after closure, in line with standard retention practice. You can request a summary of what we hold by contacting support with your registered wallet number. Here is what we maintain across four areas that affect you directly.

Data Handling We collect only what is needed to run your account — registration details, payment method records including bKash and Nagad, and session activity. No data is sold to third parties.

Cookies and Tracking We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can adjust cookie settings in your browser, though some features may stop working correctly.

Account Security Each login is verified via OTP sent to your registered mobile number. If you suspect unauthorised access, lock your account immediately from the security tab and contact support via live chat.

Requesting Changes To update your registered wallet number — bKash, Nagad, or Rocket — you must verify identity through our support team. Changes are not applied instantly; they follow a review step to protect your funds.

Questions About Terms, Access and Your Account

Real questions we receive about legal terms, eligibility and account rights — answered directly without deflection.

Access depends on your local law and whether your region is considered eligible. We do not make that determination for you — check your local legal position before registering an account with us.

Accounts opened in breach of eligibility terms are subject to suspension. Any pending wallet transactions — including bKash or Nagad withdrawals — may be held during the review process until the matter is resolved.

Contact our support team via live chat or email with your registered mobile number. We will confirm what data we hold under your account and provide a summary within a reasonable handling period.

You can request deletion after account closure. Some records are retained for a standard period as required by our internal policy. Support will explain what can be removed and what must be retained.

Disputes are reviewed against transaction records. For bKash, Nagad and Rocket transfers, you will need to provide the transaction reference number. Our team logs every deposit and withdrawal step for review purposes.

We notify you through your account dashboard when terms are updated. Continued use of your account after notification confirms you have accepted the revised terms. Contact support if anything is unclear before proceeding.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoTerms & Conditions InfoAbout Us

Understand Your Rights Before You Play

Contact Us About Legal or Policy Questions

Data, Security and Account Accountability

Questions About Terms, Access and Your Account

01 Does Bangladesh law allow me to use 95ko?

02 What happens if I registered from a region that is not eligible?

03 How do I request a copy of my personal data?

04 Can I request that my account data be deleted?

05 What is the legal position if a transaction is disputed?

06 How are changes to the legal terms communicated to me?

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